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Privacy Policy

Last updated: March 2026

1. Introduction

LLM Sanitizer ("we", "our", "us") is committed to protecting the privacy of our users ("you", "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API service and website.

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address, hashed password, and account preferences when you register.
  • Usage Data: API request metadata including timestamps, request counts, risk scores, detected categories, and processing times. We do not store the content of your sanitized inputs or outputs.
  • Technical Data: IP address, browser type, device information, and access logs for security and analytics purposes.
  • Payment Information: Billing details processed through our third-party payment provider. We do not store full credit card numbers.

3. How We Process Your Data

When you send content through our sanitization API, the content is processed in real-time in memory. We analyze the text for threat categories, PII, and policy violations. The content itself is not stored, logged, or used for training purposes. Only aggregate metadata (risk scores, categories detected, processing time) is retained for your usage analytics.

4. Data Storage and Security

Your account data is stored in encrypted databases hosted on secure cloud infrastructure. We employ industry-standard security measures including encryption at rest and in transit (TLS 1.3), regular security audits, access controls, and automated threat monitoring.

5. Data Retention

Account information is retained for the duration of your account. Usage analytics are retained for 90 days on the Free plan and 1 year on paid plans. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise any of these rights, contact us at privacy@llmsanitizer.com.

7. Cookies

Our website uses essential cookies for session management and authentication. We do not use third-party tracking cookies or advertising cookies. You may disable cookies in your browser settings, though this may affect functionality.

8. Third-Party Services

We use the following third-party services:

  • Cloud hosting: For infrastructure and data storage.
  • Payment processing: For subscription billing (Stripe).
  • Email delivery: For account notifications and communications.

Each third-party provider is bound by their own privacy policies and data processing agreements with us.

9. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related inquiries, contact us at privacy@llmsanitizer.com.

Terms of Service

Last updated: March 2026

1. Service Description

LLM Sanitizer provides an API-based service for detecting and mitigating threats in large language model (LLM) inputs and outputs, including prompt injection, content violations, and personally identifiable information (PII) exposure. The service is provided on an "as-is" and "as-available" basis.

2. Account Registration

To use the service, you must register for an account with a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and API keys. You must notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose or in violation of any applicable laws.
  • Attempt to circumvent, disable, or interfere with the security features of the service.
  • Reverse engineer, decompile, or disassemble any part of the service.
  • Use the service to process content that you do not have the right to process.
  • Resell or redistribute access to the service without our written consent.
  • Exceed rate limits or use automated means to abuse the service.

4. API Usage

Your use of the API is subject to the rate limits and request quotas of your subscription plan. We reserve the right to throttle or suspend access if we detect abuse, excessive usage, or behavior that threatens the stability of the service.

5. Billing and Payment

Paid plans are billed monthly in advance. Prices are in US dollars and do not include applicable taxes. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. Refunds are not provided for partial billing periods. We reserve the right to change pricing with 30 days' notice.

6. Intellectual Property

The service, including its software, algorithms, documentation, and design, is the intellectual property of LLM Sanitizer and is protected by copyright, trade secret, and other intellectual property laws. You retain all rights to the content you process through the service. We claim no ownership over your data.

7. Limitation of Liability

To the maximum extent permitted by law, LLM Sanitizer shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including but not limited to loss of data, profits, or business opportunities. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

8. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will detect all threats, be uninterrupted, error-free, or secure.

9. Indemnification

You agree to indemnify and hold harmless LLM Sanitizer and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the service or violation of these terms.

10. Termination

We may suspend or terminate your access to the service at any time for violation of these terms, non-payment, or any other reason at our sole discretion. Upon termination, your right to use the service ceases immediately. Provisions that by their nature should survive termination shall survive, including intellectual property, limitation of liability, and indemnification.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes via email or through the service. Your continued use of the service after such changes constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved exclusively in the courts of Delaware.

13. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact

For questions about these terms, contact us at legal@llmsanitizer.com.

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